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Our People
Just as our facilities have grown over the years, so has our work force. We now employ more than 130 people, all of whom share a strong work ethic and dedication to customer satisfaction. They realize that our customers are our partners, and that we share in each other’s success. We are a team of individuals and realize we all must work together for a common benefit.

Plans for succession of the company through a blend of qualified family and non-family members in management are already in place to carry our growing operation into the next decades. Not only can we reassure our present customers that the quality products and reliable delivery they’ve come to
expect will continue in the years to come, we can also guarantee our future clients that our operation will successfully handle increases in the demand for our services over the years ahead.
People Power
Technology Advantages
Our IBM AS-400 computer system in our Effingham branch gives us vital management information for the industry. VIP, one of the leading computer systems software providers in the beverage industry, provides software. The basis of our system concept is to provide reliable and dependable data processing and comprehensive sales information for analysis by our management. We are able to track essential marketing statistics by branch. Reports can be tailor-made to fit the needs of sales staff and customers in an effort to increase performance and education in our market.

Data is used by all levels of personnel in order to plan sales objectives, implement promotions and monitor results. Our managers have the ability to ask for detailed sales history by account, by salesperson, by brand, for any items or group of items they choose. Current programs can be monitored at any time to show progress towards specific goals, sales results, and non-sales activity. Each salesperson is equipped with pen-tablet technology that enables them to take orders and simultaneously transmit them to their office where they are processed and routed to the packing department for delivery. The pen-tablets also allow our sales staff in the market to easily view current and last year MTD/YTD sales by customer. Soon the technology will equip our sales staff with current inventory on hand (by item) in our warehouses prior to placing a customer's sales order.

In 2004, Koerner Distributor, Inc. further expanded its sales and customer support by adding another state of the art graphics and banner printer to our Effingham location. With this equipment located in the Carterville and Effingham locations, our point-of-sale dedicated staff is capable of producing a broad range of standard and customized commercial quality point-of-sale materials for both indoor and outdoor applications.

EDI/EFT capabilities give our customers a cost-effective way to electronically order and bill utilizing the Internet, further supporting our company's desire to blend traditional customer service and the latest technology.
Tech Tools
Shelf Management
As part of our ongoing commitment to bring superior service to our customers, Koerner Distributor, Inc. also offers state of the art category management technology. Two full-time category managers work our key retail accounts on a daily basis insuring their stores are set in a manner to maximize their inventory turns and profits. Koerner Distributor, Inc. maintains a significant share of category captaincies throughout its 47 county market area.

Total Package
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